
Shipping Policy for TeroCarTech
Effective Date: January 18, 2025
At TeroCarTech.net, we prioritize fast and reliable delivery of all products ordered from our website. Our Shipping Policy provides you with all the details about our shipping processes, rates, delivery times, and restrictions to ensure you have a hassle-free experience.
1. Shipping Methods
We offer a variety of shipping methods to cater to your needs. Shipping options include:
- Standard Shipping: Estimated delivery time of 5-7 business days.
- Expedited Shipping: Estimated delivery time of 2-3 business days.
- Overnight Shipping: Next-day delivery (available for select locations).
Shipping costs depend on the weight and dimensions of your order, as well as the shipping method selected.
2. Shipping Charges
Shipping charges are calculated at checkout based on the following factors:
- Order weight and size: Heavier or larger orders may incur higher shipping fees.
- Shipping destination: Domestic orders within the U.S. are typically less expensive than international shipments.
- Selected shipping method: Choose from standard, expedited, or overnight shipping at checkout.
If there are any shipping promotions (e.g., free shipping on orders over a certain amount), these will be clearly stated on the website and apply only to qualifying orders.
3. Order Processing Time
All orders placed on TeroCarTech.net will be processed within 1-2 business days of receipt. Orders placed on weekends or holidays will be processed on the next available business day. Once your order is processed, you will receive a shipping confirmation email, which will include tracking details for your shipment.
4. Shipping Restrictions
At this time, we ship to the United States and select international destinations. However, some products may be restricted from certain countries due to local import laws, customs regulations, or shipping limitations.
Note: International orders may be subject to customs duties, taxes, and handling fees, which are not included in the shipping costs. These fees are the responsibility of the customer.
5. Order Tracking
After your order has been shipped, you will receive a tracking number via email. You can track your package through the carrier’s website (e.g., USPS, FedEx, UPS) to monitor the delivery progress.
If you do not receive your tracking number or experience issues with tracking your package, please contact us immediately for assistance.
6. Delivery Times
Delivery times vary based on the shipping method selected, the shipping destination, and any unforeseen delays. Below are the general delivery timeframes:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1 business day (for eligible orders)
Please note: Delivery times are estimates and are not guaranteed, especially during peak shopping periods or unforeseen circumstances like weather delays.
7. Damaged or Lost Shipments
If your order is damaged during transit or lost, please notify us within 7 days of receiving the package. We will initiate an investigation with the carrier and work with you to resolve the issue.
For lost shipments, we will provide a replacement or full refund after confirming with the carrier.
8. Shipping Address Changes
We are unable to modify the shipping address once an order has been placed and payment has been processed. Please double-check your address details at checkout to ensure that the order is shipped correctly. If you make an error, contact us immediately, and we will attempt to update the information before processing the shipment.
9. Customer Support
For any questions regarding shipping, please contact our support team:
- Email: info@terocartech.net
- Phone: (402) 291-8083